Mediation services allow the parties to come together with a neutral third party “Mediator”. Under the guidance of the Mediator, the two parties discuss their issues and find a resolution they both can live with. Although participation in a Mediation is voluntary (parties can not be forced to participate) it can save time and money and can be quicker, easier, and more amicable for resolving business disputes. Because the parties involved decide on the best resolution, Mediation is the only win-win solution for dispute resolution.
REALTORS® voluntarily subscribe to a strict Code of Ethics. If someone believes that a REALTOR® has violated one or more Articles of the Code of Ethics, they are free to file an ethics complaint alleging the violation. This brochure contains the forms necessary to file a complaint, as well as explains steps to file a complaint and the hearing process.
REALTORS® can be disciplined for violating the Code of Ethics. The primary emphasis of discipline for ethical lapses is education – to create a heightened awareness of and appreciation for the duties the Code imposes. At the same time, more severe forms of discipline, including fines and suspension or termination of membership may be imposed for serious or repeated violations. Through the ethical complaint process REALTORS® cannot be required to pay money to parties filing the ethical complaints, “punitive damages” cannot be awarded, and real estate licenses cannot be suspended or revoked.